In a day of anything-goes advertising, it is easy to makes claims that are only marginally or barely true.
With the introduction of a brand new video series for the GCI Green Cleaning Technician course, we know that there needs to be a primer for those who are just starting in the cleaning services. We call this course, appropriately, the GCI Basic Cleaning Course. There are important reasons to set the tone and critical concepts for all new hires by a cleaning service worker. And, one of the biggest reason is the relatively high turnover rate for cleaning service workers. Routine turnover of staff can have a deteriorating affect on your service as new hires become "Hole Fillers" rather than a positive addition to your team.
The GCI Basic Cleaning course is not difficult, but an important orientation for all new workers. In a video format, the course makes sure every new worker gets an introduction that includes the expectations for the job. This course can be bypassed by your established workers, or used for a helpful reminder of their role and value in the company.
One of the common questions we get is how can our company distinguish itself from all the other "Pretend Green" cleaning services. The reality is shown in what we call THREE DELIVERABLES, and this is where we separate the herd for the shallow or empty claims of 99% of Green cleaning services. So, let's dig into the difference between a real Green cleaning service and a pretend cleaning service. And, feel free to pass this along to the decision-makers for your cleaning service.
How does anyone know if your Green product is Green or pretending to be Green? Website claims can be very misleading. And, advertising has nearly no limits. That is why the Green Clean Institute has set the standard for truth in Green advertising. The Green Clean Institute seal stands for more than an honestly Green product. We verify that the claims are fair, do not leave out negative facts, and can be trusted as an environmentally-safe product.
The Green Clean Institute is not a testing lab. Lab work is offered by applicants to support claims. In the end, the public wants to purchase products that live up to the advertised promises. Therefore, our goal is to research the product ingredients, check for overt health issues, and to review the SDS and lab results.
The way businesses hire a janitorial service is what some have called "A Race to the Bottom". Commonly, a company will put out a bidding offer of the specifications for the job. In fact, the bid specifications are used to calculate the cost to provide the service, and square footage is usually the bottom line.
Like any cleaning task, there is the best way to do the job, the "Getting By" way to do the job, and the "Cut Rate" way to do the job. When price is used as the primary determination of which cleaning service will get the job, it is unlikely that the building will fair well when the ill-trained workers with cheap product, old equipment, and a mad rush to move on to the next job is how the low bid is supported.
With a new wave of concern by the U.S. Department of Labor and the Office of Disability Affairs now including chemical sensitivities as a disability they will defend, building owners and managers must consider that we are looking at an growing number of complaints that will radically change the cleaning industry.
Reports, like the one from Yale School of Forestry and Environmental Studies is yet another indication that the standard of "Cleaning for Appearance" is no longer acceptible. Cleaning for health is more than a token phrase. It is a proactive, credible, and full-commitment to a health and toxin-free school, workplace, or public building. Of course, there is never a 100% solution, but there is a lot of room for improvement.
For those who are anxious to stay ahead of regulators, the choice of your cleaning service just become far more important. Why? Well, Canada is the first of many countries to name "Multiple Chemical Sensitivity" as a disability. As a results, workplace are required to make all the accommodations they recently made for easy access for wheelchairs.
The lawsuits are already driving this issue in the U.S., and OSHA is toughening their rules for toxins in the workplace and worker safety. The next step is to include chemical sensitivity under the scope of the Americans with Disability Act.
Sick Building Syndrome
Building Related Illness
Allergy and Asthma Threats
The second phase is "Implementation of the Knowledge" as a Green Cleaning firm. The cleaning operation should improve and apply the "Best Practices of Green Cleaning" rather than making empty boasts on their website. So, their Green Clean Institute has applied measures to the actual implementation of Green Cleaning service. When a building is services by a GCI Silver firm, the buildings they service can apply for either the Green & Healthy Building Partnership using a basic ten point measuring system of the most critical Green cleaning practices, or take on the more rigorous requirements fo the GCI Gold Certified Building.